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FREQUENTLY ASKED QUESTIONS

The most commonly asked questions about Hide My IP can be found below.



Q: HOW CAN I DOWNLOAD AND INSTALL HIDE MY IP?

After downloading Hide My IP from this link, follow the install wizard instructions. Then run Hide My IP and click the "Hide My IP" button to start hiding your IP address. It's that simple!



Q: HOW DOES HIDE MY IP WORK?

Hide My IP downloads a list of secure private anonymous proxy IP addresses from privately managed IP locations around the world. As the user, you can select which location you would like to appear to be from.  Hide My IP must be running for your IP to be hidden, if Hide My IP is turned off, or closed, your IP settings will revert to normal, exposing your real IP address.



Q: CAN HIDE MY IP BE INSTALLED ON MULTIPLE COMPUTERS?

At this time we allow only one license key per computer.  However, you can install Hide My IP on another computer, if you upgrade or have a failure.  Once you activate Hide My IP with the same license key, Hide My IP will de-activate on the original computer and continue to work on the new computer it was installed on.  We offer quantity discounts for 2 license keys or more on our Packages Page.



Q: DO I GET FREE SOFTWARE UPDATES?

Yes, your purchase includes unlimited updates to the same major version of Hide My IP, example 5.1, 5.2, 5.3, etc..  If you would like to buy the next major version, there would be a small upgrade fee.



Q: DOES HIDE MY IP WORK FOR MAC OS X?

Yes, we have a Mac compatible version of Hide My IP for Intel based Macs OS X 10.6 and higher.